A Letter from the Gerbers
Dear Torrance Community,
As our 20 year stretch of serving the citizens of Torrance through responding with the 911 calls comes to an end, our hearts are breaking and our guts are wrenching! I personally know that we at Gerber gave this city the highest priority! Our focus was only on you 24-7. This seriously worries me with McCormick being that they cover many cities and Torrance will not be their priority! They are not giving you as many ambulances in the city- they are spread out with their other contracts miles away. We gave you 23. They are giving you 5! They contract with LA County which is part of PV. Why did it take them 30 min to get to an injured PV student? That’s why the high school demanded us to attend all football games because McCormick was unreliable! I worry about my friends and family in Torrance!
We have been beat down with false allegations for years! Our training is superior to all others!! We are given the highest ratings from CHP for vehicle inspections and with County EMS! We have been told to operate (not in the best interest of the patient!) by the rules of TFD. We follow those rules and then are told we are “noncompliant”! We spent hundreds of thousands of $$$, to buy their specified equipment, then we’re told to never install it! Their software company would not cooperate with us to link with our system (the one they told us to buy), so we were blamed for that! They told us to purchase a model of rigs that didn’t exist!! That was also our fault!! Our biggest fault was that we were getting to the scene to early!! Yes- we were told that!!
We have done everything to work with TFD but there are people in high positions with their own agenda. Councilman Rizzo commended them but if he knew how they constantly put the citizens at risk for their personal gains- he would handcuff them! We have been told by an operational fire chief (“it’s not about patient care, it’s about the money!) He also told us not to use the closest rig to the scene.
We have fought against these issues and tried to operate with putting the patient first. This is why we have been targeted for years and it’s a crying shame!
The only way McCormick could get us out was to be Dirty!! The guy who runs them is not a medical professional, he is a accountant! He threw money at the fire union and for the candidates who supported the fire union. Well, we never played that game and continued to donate and give back to the city by helping out endless local and non-local charities.
We are so proud of our employees and their exceptional professionalism during the trials and tribulations that TFD has put them through. They all know that they are the best for this city, and that this bid process was tainted. They are the true backbone that has brought the highest level of patient care first and foremost and we have the utmost respect and admiration for them.
Again, I can’t and won’t play those games and now it’s just disgusting that it went down this way! We here at Gerber are very proud of what we have accomplished over the years and appreciate all the support, letters, and phone calls recently and throughout the years. I have lifelong memories. We will carry on with other transports, but this whole process has changed our outlook on many people and we have to move past the anger and disbelief! We just can’t believe that after all these years of being all encompassed and completely loyal to the city and so involved with many charitable events, that it will definitely be a hole in our life. That of course doesn’t mean that we have stopped giving (Bob just wrote a check today to a charitable organization).
Thank you again Torrance residents for your caring words and concern. Please don’t lose your concern for this city and the activism that is needed now.